Anti-virus

In order for your anti-virus software to receive updates it must have access permission for the Trusted Zone.

Automatic updates

In order to receive automatic updates from your anti-virus software vendor, add the domain that contains the updates (e.g., update.avsupdate.com) to your Trusted Zone. See Adding to the Trusted Zone .

E-mail protection

In some cases, ZoneAlarm security software's MailSafe feature may conflict with the e-mail protection features of anti-virus software. If this occurs, you can adjust ZoneAlarm security software and anti-virus settings so that you benefit from both anti-virus and ZoneAlarm security software protection.

To configure your anti-virus software:

  1. Set your anti-virus program to scan all files on access, and disable the e-mail scanning option.
  2. In ZoneAlarm security software, enable Inbound MailSafe protection.

    3. See Enabling Inbound MailSafe protection .

  3. Disable alert display for quarantined MailSafe attachments.

    4. See Controlling the number of alerts .

     
    With this configuration, MailSafe will still quarantine suspect e-mail attachments and warn you when you try to open them. If you elect to open an attachment anyway, your anti-virus software will still scan it.

Some features are only in select versions of the product: find out which features you have

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